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About Us

Waitrose is part of the John Lewis Partnership,  a different kind of business.  We are one of the largest co-owned companies with over 90,000 employees or Partners as we call ourselves.

Our Founder, Spedan Lewis, defined the Partnership’s ultimate purpose as the happiness of all its members, through worthwhile and satisfying employment in a successful business.  Because the Partnership is owned in trust for its members, they share in the responsibilities of ownership as well as its rewards – Profit, Knowledge and Power.  This remains at the heart of our business today and happiness is the result of Partners benefitting from the outcome of their contribution.

Waitrose prides itself on being different in other ways too. Our intention is to combine the convenience of a supermarket with the expertise and service of a specialist food shop. Add this to our unswerving dedication to our customers and the highest respect for our suppliers (the provenance and traceability of our food is vital) and, of course, the environment and you can start to see we’re a bit more than ‘just’ a supermarket.

By championing British produce, treading lightly on the environment, supporting responsible sourcing and treating people fairly we build long-term relationships with our farmers and suppliers, which help our customers get the best possible food and drink to help them to live in a healthier way. This is our way. The Waitrose Way.